Book Online
Don't have an appointment? Not a problem! We accept walk-ins for haircuts, shaves and beard trims based on our current availability. Average wait time is 15-20 minutes during non-peak hours. Give us a call to check if we can take you right away.
Our Booking Policy
Booking & Cancellation Policy
When you book an appointment with The Donga, that time is reserved specifically for you. To keep our schedule running smoothly and to respect the time of all clients and barbers, the following policies apply:
Rescheduling & Cancellation
You may reschedule or cancel your appointment up to 6 hours before your booked time using the link provided in your confirmation.
Late Cancellation Fee
Cancellations made within 6 hours of your appointment will incur a 50% charge of the service booked.
No-Show Fee
If you do not attend your appointment and fail to notify us, the full price of your service will be charged.
Why We Have These Policies
Here at The Donga, we value your time and the time of others.
To keep a steady flow for both clients and barbers, please book an appropriate time and if you cannot make your appointment, please give us enough notice so we can fill that spot.
Your support allows us to continue doing what we love, as this is our livelihood.
Payments
All payments must be made in-store. We accept cash, all major credit and debit cards, and contactless payments.
Our Booking Policy
Booking & Cancellation Policy
When you book an appointment with The Donga, that time is reserved specifically for you. To keep our schedule running smoothly and to respect the time of all clients and barbers, the following policies apply:
Rescheduling & Cancellation
You may reschedule or cancel your appointment up to 6 hours before your booked time using the link provided in your confirmation.
Late Cancellation Fee
Cancellations made within 6 hours of your appointment will incur a 50% charge of the service booked.
No-Show Fee
If you do not attend your appointment and fail to notify us, the full price of your service will be charged.
Why We Have These Policies
Here at The Donga, we value your time and the time of others.
To keep a steady flow for both clients and barbers, please book an appropriate time and if you cannot make your appointment, please give us enough notice so we can fill that spot.
Your support allows us to continue doing what we love, as this is our livelihood.
Payments
All payments must be made in-store. We accept cash, all major credit and debit cards, and contactless payments.
Our Team
With over 10 years of experience in the barbering industry, Reginald has worked alongside some of the most talented barbers in the game. His passion for the craft goes beyond just cutting hair; it’s about creating an atmosphere where men and families can feel at home.
Known for his patience and skill with kids, Reginald makes every haircut a comfortable and fun experience, no matter the age. From sharp fades to clean beard trims, every cut is delivered with precision, pride, and a personal touch.
Reginald’s journey reflects dedication, community, and a deep respect for the culture of barbering; where every chair tells a story and every client feels like family.
About Reginald (Reggie)
In his first year behind the chair, Mark (better known as ScummyFades) is already making his mark in the barbering world. His journey began after watching his barber work tirelessly to perfect his craft. That dedication sparked Mark’s own passion to pick up the clippers and chase the art of the fade.
As a father of two, Mark brings patience, focus, and a calm energy to every cut. He’s especially great with kids, creating a comfortable and positive experience for clients of all ages.
Driven to learn, improve, and grow with every haircut, ScummyFades is building his foundation on hard work, respect for the craft, and a commitment to making every client look and feel their best.
About Mark (ScummyFades)
Common Questions
Do I need an appointment?
We welcome both walk-in clients and reservations. Appointments allow us to dedicate sufficient time and ensure your barber is available when you arrive. Walk-ins are accepted based on availability. Wait times are typically less than 30 minutes for haircuts. Shaves and razor cuts may have longer waits due to time required. Call or book online to guarantee your spot!
What forms of payment do you accept?
We accept cash and all major credit cards.. Tips for your barber are appreciated and traditionally given in cash. Please note we do not accept personal checks.
What is your cancellation policy?
We kindly ask customers who have booked appointments online or by phone to notify us of cancellations no later than 24 hours prior to the scheduled time. No-shows or last minute cancellations take away spots from other clients. If you miss or cancel without notice 3 hours prior to your appointment, we will require prepayment.
Get In Touch
Address: 25 Masters Place, Favona, Auckland 2024
Phone: 0210 250 6961
Email: [email protected]
Hours of Operation:
Monday 10am - 5pm
Tuesday 10am - 5pm
Wednesday 8am - 6pm
Thursday 8am - 5pm
Friday 7am - 7pm
Saturday 7am - 1pm
Sunday Closed
Copyright 2025 . All rights reserved
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